Payment is due within 24 hours. We accept VISA, Mastercard, and Paypal through our secure web site. We understand some customers are not willing to enter personal or credit card information on a web page. Please contact us if you are not able to make your payment immediately or if you require a different mode of payment.
If payment has not been settled after 3 days we may cancel or reschedule your order. Orders that are cancelled by you or for non payment can be reinstated by completing payment. Please note the inventory held for your initial order is release for sale to other clients after 3 days. Reinstated orders will be held for up to 10 days if part of your order is out of stock.
Sold out and Out of Stock Items
Most of our items are re-orderable. And periodically updated with stock status. Unless stated as One of A Kind (OOAK) as they are specifically, custom made, handcrafted and handpicked. Due to the nature of fashion fabrics, prints, fancies, and textured knits are usually one time runs, when they are sold out they will be difficult to impossible to find or repeat.
If a substantial portion of your order is not available, we will contact you by telephone. For example, if your order has 10 items of assorted product line and 4 items are unavailable we will call you. If a single item is missing from your order, we may mark the missing item sold out and provide you a refund - OR - or back order it for future delivery.
Our website accepts Singapore Dollars S$ currently. But you may choose to reflect a different currency in the drop down pane. Please note that these are not life exchange rates and are periodically updated to reflect the closest +/- rates and act only as an indication.
Taxes and Duties
Singapore: No duties, customs fees or taxes.
International: We do not collect duties or VAT however these may be assessed by your local Customs and Excise office. Depending on the size of your shipment and the policies in your country, you may be responsible for duties, taxes and other customs clearance fees upon delivery. Consult your local customs and excise office or a local customs broker for more information on importing textiles